Legal notice & Terms of Use

Terms of Use

1. Purpose

These Terms of Use define the conditions of use of the GDM - Gestion Dynamique de Matériel software.

2. Access to the service

GDM is accessible through a web browser on all types of devices (computers, tablets, smartphones). Access requires an internet connection and a valid user account.

3. Registration and user accounts

Registration is done on request to GDM. The free trial starts on the day we open GDM for your organisation. It lasts 3 months, until the end of the month (example: opened on 20 April, trial until 31 July). There is no commitment: if you stop at the end of the trial, you pay nothing.

Each user is responsible for the confidentiality of their login credentials and for all actions carried out with their account.

4. Subscription

The subscription is monthly: its price is set per department and per month, depending on the number of departments. To keep things simple, it is billed once a year. Current prices are on the Pricing page.

15 days before the end of the trial, we send you a quote. It covers the subscription for the months remaining until 31 December, plus the registration fee: €490 excl. VAT, paid only once, in the first year. After that, you receive one subscription invoice per year, from January to December.

The subscription includes:

• Access to all features of the software
• Data hosting on secure servers
• Automatic backups every 30 minutes
• Software updates and improvements
• Technical support by email and phone
• An unlimited number of users

5. Stopping the subscription

You can stop your subscription at any time. It ends at the end of the month you choose, and the part already paid for the following months is refunded. After stopping:

• You keep read-only access for 1 year
• You can download all of your data in Excel format
• After 1 year, all your data is permanently deleted

6. Data and backups

GDM implements all necessary means to ensure the security and confidentiality of your data:

• OVH hosting on servers located in France
• Automatic backups every 30 minutes
• Storage in 3 separate locations
• Restoration possible up to 30 days back
• Encrypted communications (HTTPS)

7. Service availability

GDM undertakes to provide a service accessible 24/7, subject to scheduled maintenance operations. Maintenance interventions are announced in advance whenever possible.

8. Data ownership

You remain the owner of all the data you enter into GDM. GDM claims no rights over your data and undertakes not to use it for any purpose other than providing the service.

9. Technical support

Technical support is included in the subscription and available:

• By email: [email protected] (reply within 24 hours)
• By phone: +33 6 45 80 33 07 (Mon-Fri, 9am-6pm, Paris time)
• By video call, by appointment

10. Improvements and updates

GDM is constantly updated with new features based on user feedback. Updates are automatic and do not affect your use of the software.

11. Extensions (plugins)

Extensions (plugins) can add to GDM for specific needs. Some are free, others are paid. The price of a paid extension is shown before purchase; it is paid once and remains acquired for the organisation. Some extensions can be tried free of charge for a limited time.

The organisation’s administrator chooses who has access to each installed extension.

12. Assistant

GDM includes an Assistant that answers users’ questions and can prepare changes. It acts with the rights of the logged-in user, and no change is saved without their confirmation. Its answers may contain errors: the user remains responsible for the actions they confirm.

The Assistant runs on GDM’s own machines, in France: questions are not sent to any artificial intelligence provider. Details are given in the privacy policy.

13. Liability

GDM is provided "as is". Although we do everything we can to guarantee the reliability of the service, we cannot be held liable for indirect damages resulting from the use of, or the inability to use, the service.

14. Changes to the Terms of Use

GDM reserves the right to modify these Terms of Use at any time. Users will be informed of significant changes by email.

15. Governing law

These Terms of Use are governed by French law. Any dispute relating to their interpretation or performance shall fall under the exclusive jurisdiction of the French courts.